The calm behind extraordinary care.

The operations app — and the caregiver network — for the small agencies who look after America's parents.

Investor & Partner Briefing · 2026
01
The problem

Home care runs on a whiteboard —
and the whiteboard is cracking.

🗓

Owners drown in admin

Small agency owners spend 20+ hours a week on scheduling, paper timesheets and invoicing — time stolen from clients and growth.

📞

One sick call breaks the day

When a caregiver calls out at 6 AM, the owner becomes a phone tree. Visits get missed. Clients sit alone. Agencies lose families over a single bad morning.

🌒

Families are in the dark

Adult children get no proof a visit happened or how mom is doing — so they call the office, every day, at 9 PM.

Enterprise software exists — but it's built and priced for 300-caregiver franchises, not the small agency caring for 20 households.

Walter
02
The solution

One calm app for owners,
caregivers and families.

🗓
Smart schedulingDrag-and-drop shifts, conflict warnings, instant sync to every phone.
📍
Verified clock-inGPS-confirmed arrival at the client's door — every visit provable.
💵
Billing & paymentsHours flow into invoices; payments land via Stripe.
🏡
Family portalVisit summaries, photos and schedules — reassurance without the phone call.
💬
Shift alerts by SMSOpen shifts reach subscribed caregivers instantly — no app-checking.
📋
Care plans & medsEvery routine in one living document; any caregiver can step in.

$49/month. Set up in an afternoon. Built for agencies of 5–30 caregivers — the segment everyone else ignores.

Walter
03
The 6:02 Tuesday

A caregiver calls in sick.
Watch what doesn't happen next.

6:02 AMMaria calls in sick

Her shift with Harold is empty. The agency reopens it with one tap.

6:04 AMThe right phones buzz

Every qualified caregiver near Harold who signed up for open shifts is alerted.

6:15 AMDenise claims the shift

From her kitchen table — the way a driver claims a ride. The schedule updates for everyone.

8:00 AMVerified at the door

She taps Arrive; GPS confirms she's at Harold's address — or a photo goes to the family portal.

12:40 PMThe day gets logged

Notes and photos of Harold's day flow to the family as it happens.

8:09 PM"Was Harold happy?"

One short question ends the day. His daughter reads the answer before bed.

The crisis lasted thirteen minutes. No one else ever knew there was one.

Walter
04
Why we win

The Uber of caregivers —
a network that compounds.

01

Caregiver liquidity

Every caregiver who subscribes to open shifts makes every agency on Walter more resilient. More caregivers → faster coverage → more agencies → more work for caregivers. The flywheel spins one way.

02

Verified-care data

GPS-stamped visits, daily logs, photos and wellbeing pulses build a trust record no spreadsheet — and no competitor starting today — can replicate.

03

Three-sided lock-in

Owners run their business in Walter. Caregivers earn through it. Families check it nightly. Leaving means disappointing all three at once.

Walter
05
The opportunity

A massive market
aging into our hands.

$162BU.S. home healthcare market in 2024 — heading to $381B by 2033 at 10% CAGR.Grand View Research, 2025
11,400Americans turn 65 every day — the crest of the boomer wave, and 75% want to age in their own home.Alliance for Lifetime Income, 2025 · AARP, 2024
483,000U.S. home care provider businesses — and 73% of home health firms have fewer than 30 employees.IBISWorld, 2026 · U.S. Census SUSB, 2022

Walter's wedge: the overwhelming small-business majority of this market — agencies enterprise platforms can't profitably reach, won with SMB pricing and an afternoon's setup.

Walter
06
Why now

The shortage makes the network
a necessity, not a feature.

75%Annual caregiver turnover in home care. Coverage chaos isn't the exception — it's Tuesday.Activated Insights Benchmarking Report, 2025
63%of home care providers turned away clients — refused revenue — because they couldn't staff the shifts.Activated Insights, 2024
9.7Mdirect-care job openings projected 2024–2034. The scarcest resource in care is a caregiver's hour.PHI Key Facts, 2025 · BLS OOH, 2024–34

When caregivers are scarce, the agency that fills shifts fastest keeps the families. On Walter that takes one tap — and every claimed shift makes the network harder to leave.

Walter
07
Business model

SaaS today. Network economics tomorrow.

Now

Agency SaaS

from $49/mo per agency
  • Scheduling, clock-in, billing, family portal
  • No contract, set up in an afternoon
  • Priced for 5–30 caregiver agencies
Next

Payments & payroll

% of invoice volume
  • Invoices already flow through Walter via Stripe
  • Payments margin on every care hour billed
  • Caregiver instant-pay on verified shifts
Then

The shift network

fill fee per covered shift
  • Cross-agency open-shift marketplace
  • Verified caregiver profiles travel with them
  • The Uber moment: liquidity as the product
Walter
08
Competition

Everyone serves the giants
or replaces the agency. We do neither.

WhoBuilt forThe gap
WellSky · AlayaCareEnterprise agencies & franchisesQuote-only sales, ~$100/client or ~$1,000+/mo plus implementation — built for 300-caregiver operations.
AxisCare · AaniieMid-market home careCloser, but quote-driven, $195+/mo, weeks to onboard — and no caregiver network.
Honor · PapaConsumers, payersMarketplaces that bypass the local agency — the trusted owner loses her business.
Whiteboard + textsThe status quoFree, familiar — and the reason visits get missed and families leave.
WalterThe 5–30 caregiver agencySMB price, afternoon setup, and a shift network that makes small agencies as resilient as the giants — without replacing them.

Pricing per vendor sites and third-party listings (Capterra, SelectHub, Software Finder), June 2026. Honor/Home Instead and Papa serve consumers and payers directly rather than selling software to independent agencies.

Walter
09
Where we are

Product built. Network next.

Today

Working product

Scheduling, GPS-verified clock-in, visit notes & photos, billing via Stripe, family portal, SMS shift alerts and care plans — live in an interactive demo at walter.care.

Next 6 months

Founding agencies

Onboard design-partner agencies, harden the daily loop — verified arrivals, day logs, the evening wellbeing pulse — and prove retention in the wild.

12–24 months

Open the network

Cross-agency shift coverage in dense metros, caregiver instant-pay, payments margin — the flywheel at full speed.

Walter
10
The invitation

We are open for partnership.

🤝

Design-partner agencies

Run your agency on Walter free while we build around your day. Your mornings get calmer; our product gets sharper.

🏛

Strategic partners

Franchises, payers, senior-living networks and caregiver registries who want verified home care at small-agency scale.

🌱

Investors

We're raising a seed round to onboard founding agencies and open the shift network in our first metros.

Talk to us — hello@walter.care walter.care · live product demo on the site
Walter
11

Give the whiteboard
a retirement party.

hello@walter.care

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